Before you step into the scene.
Photos, roles, credits and what to expect from your video.
A few things before you start.
01Which photo goes where?
The left photo plays the listener wearing headphones. The right photo plays the speaker. Swap roles to move both photos and subject types together.
02Can my pet be in the video?
The planned combinations are two adults, an adult with a cat or dog, and two cats or dogs. Generation will open after all three combinations pass quality testing.
03Will it use my voice and clothes?
The video uses the original template audio, not your voice. Visible clothing guides the result. If a headshot doesn’t show clothing, the template outfit fills in the rest.
04Can I preview my video for free?
You can watch the template and check your photos for free. Photo checks cover format, size and readability, not likeness. Creating your own video uses 1 credit.
05What if generation fails?
Technical failures return 1 credit automatically. If your video isn’t delivered within 24 hours, the request ends and the credit is returned. This is a credit return, not a cash refund.
06Does buying credits start a video?
No. Payment adds credits to your account. Return to the studio, check your photos and select Generate video when you’re ready.
07What happens to my photos and videos?
A scheduled task removes uploaded photos and raw outputs in batches once a request is more than 30 days old and no longer processing, so deletion is not guaranteed at the exact 30-day mark. Finished videos stay until you delete them. Deleting a finished or failed request removes its associated media from our storage; necessary billing records remain. See the Privacy Policy for account data and provider copies.