Credits and refunds, explained.

Single costs $9.99 for 1 credit, Trio $19.90 for 3, and Five $29.90 for 5. All prices are in USD. Pay once, with no subscription or expiry.

Technical failure, rejected photos or confirmed delivery defects return the 1 credit used for that video. Each request can receive one credit return. This does not automatically refund your payment.

You can request a cash refund within 7 days of your first purchase if none of that order’s credits have been used. Requests still processing must be settled first. Partly used packs are not automatically refunded in proportion.

Confirmed cash refunds go back to the original payment method, and the corresponding credits are removed.

Incorrect identities, swapped roles or severe audio-sync problems can be submitted for quality review. Personal taste alone does not qualify as a failure. Mandatory consumer rights remain unaffected.